START WITH CONFIDENCE
Can I change plans?
Are set up fees refundable?
What happens if I go over my plan amount?
Do I have to pay the monthly fee if I do not complete the number of orders allocated in my plan?
Plans are offered for every size business to ensure that, regardless of your volume, there is a plan for you. If you need to change a plan, it is effective the 1st day of the month following the change.
What if an order does not complete, do I have to pay for the order and does it count against my plan?
Are there additional plans for volume in excess of 500?
Yes an Enterprise Plan is available. Please contact email@example.com.
Can I send a bulk project?
Yes. NextAce processes large numbers of orders delivered in a bulk form. Please contact firstname.lastname@example.org to learn more.
What states are available in the coverage?
What if I don’t see my data provider?
If your data provider is not listed as one of our partners, please contact us at email@example.com. We are always interested in learning about new opportunities.
Third Party Access Agreement
For orders where the subscriber accesses their existing data and image agreements, the subscriber pays their access fees directly to their provider.
Data and Image Costs for Non Third Party Access
For orders where the subscriber accesses data and images utilizing NextAce’s agreements, the subscriber pays NextAce a per-order fee, as well as all image and data costs associated with the order.
What kind of training is included?
What if I don’t see my production platform?
If your production system is not listed as one of our partners, please contact us at firstname.lastname@example.org. We are always interested in learning about new opportunities.
What underwriting rules, report formats and delivery methods does NextAce provide?
Please refer to our feature and functionality specifications, available for each plan.
What orders qualify for AutoExam™?
Orders are qualified when OCR was not used for any variable extraction and they meet criterial defined and configured by your company.
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